Service

We never forget " Order confirmed just only the first step of sale" .

KEYCHAIN MACHINERY take much count of service , no matter pre-sale, in-sale or after-sale . Even you can find same models in China market, but does not always can find the most thoughtful , reassuring, the heart to heart service team .We providing not only good quality woodworking equipments, but also one-stop purchasing service to save time for our clients. We can be your partner in China,serving you suppliers and cargo inspection,container loading supervision and after-sales service arrangement etc .

 

Mission : Timely,high quality, efficient, continuous improvement,high responsible

Pre-sale service

-- 12-hour sales on line consulting stand by.

-- Customized and feasible solution design.

-- Full list for machines,easy-wearing parts offered by experienced sales.

-- Well-train sales answer you in fluent English

-- What’s app, Wechat,Skype,QQ on line for instant communicating.

 In-sale service

-- Production line planning

-- On-going Technical Support

-- Assured and high-efficient delivery time

-- Training programs

-- Preventative Maintenance programs

-- Technical Manuals

-- Installation Video

-- Inspection video and reports

-- Engineers are available overseas for installation & testing

After-sale service

--  Emergency Call-out for 12-hour every day

--  Mechanical Survey , Troubleshooting

--  Installation , training and maintenance overseas

-- Webinars

-- On-going Technical Support

--  one year warranty

--  Lifetime maintenance

KEYCHAIN Sales Team

Keychain sales team

KEYCHAIN Help and Support Team

Keychain Machinery engineer team


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