Service

We never forget " Order confirmed just only the first step of sale" .

KEYCHAIN MACHINERY take much count of service , no matter pre-sale, in-sale or after-sale . Even you can find same models in China market, but does not always can find the most thoughtful , reassuring, the heart to heart service team .We providing not only good quality woodworking equipments, but also one-stop purchasing service to save time for our clients. We can be your partner in China,serving you suppliers and cargo inspection,container loading supervision and after-sales service arrangement etc .

 

Mission : Timely,high quality, efficient, continuous improvement,high responsible

Pre-sale service

-- 12-hour sales on line consulting stand by.

-- Customized and feasible solution design.

-- Full list for machines,easy-wearing parts offered by experienced sales.

-- Well-train sales answer you in fluent English

-- What’s app, Wechat,Skype,Instagram on line for instant communicating.

 In-sale service

-- Production line planning

-- Assured and high-efficient delivery time

-- Training programs

-- Preventative Maintenance programs

-- Technical Manuals

-- Installation Video

-- Inspection video and reports

-- Engineers are available overseas for installation & testing

After-sale service

--  Emergency Call-out for 12-hour every day

--  Mechanical Survey , Troubleshooting

--  Installation , training and maintenance overseas

-- Webinars

-- On-going Technical Support

-- One year warranty

--  Lifetime maintenance

KEYCHAIN Sales and Spport Team

sales and support team

KEYCHAIN Package and Delivery

our package

So, for Innovative solutions, for a Greater satisfaction, for all your woodworking needs, KEYCHAIN MACHINERY is more than willing to co operate and Help you develop your plans. Trust us,WE CAN and WILL DO IT for you because WE CARE for OUR FUTURE.

 


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